Shipping:

We can ship to virtually any address in the world. (Note that there are restrictions on some products, and some products cannot be shipped to international destinations.)

Both Domestic and International Shipping charges are calculated based on your location and choice of service during checkout.

Please note: Some countries may charge duties and fees, We are not responsible for any fees incurred by customs, tariffs, and taxes, it is the sole responsibility of the customer. Please check with your local customs office BEFORE making a purchase if you are concerned with fees.


Returns:
  
  Any products purchased during our Pre-Sale can be exchanged once received. You may also return for a STORE CREDIT ONLY. Returns and exchanges must be sent back within 14 days of delivery.
No signs of wear should be shown on the sole of foot or heel. Original shoe box must be included and in new and undamaged condition. Any returns should be placed in an outer box to protect the original shoe box.

Please Note: We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), otherwise return shipping costs are the responsibility of the customer and we suggest you insure your package and add tracking.

You should expect to receive your credit within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).